PhysicsBase

Terms of Service

Last updated 23 October 2026

These terms cover your use of the hosted PhysicsBase service at https://www.physicsbase.ai (the "Service"), run by PhysicsBase ("we", "us"). By creating an account or connecting an agent, you agree to them. If you use the Service for a company, you agree for that company and confirm you're allowed to.

1. What the Service does

PhysicsBase gives the AI agents you run their own identities. It issues short-lived tokens under policies you set, stores credentials for third-party APIs in an encrypted vault, makes API calls for your agents through that vault, enforces limits, keeps an activity log and sends alerts.

2. Price and plan limits

The Service is free. The free plan includes every feature and up to 25 active agents and 100,000 requests per organisation per calendar month. When a limit is reached, new agents can't register or requests are refused until the next month, and owners get an alert. We will give at least 30 days' notice by email before introducing paid plans or lowering these limits. We will never charge you without your explicit agreement.

3. Your account and your organisation

4. Your agents and your credentials

5. Acceptable use

Don't use the Service to:

We may limit, suspend or close accounts that break these rules or put the Service or others at risk. Where we reasonably can, we'll tell you first and give you a chance to export your data.

6. Your data

Your organisation's data stays yours. We use it only to run the Service, as described in the Privacy Policy. You can export it at any time (Team → Export), and delete an organisation or your account from the dashboard.

7. Availability and changes

We work to keep the Service available and secure, but it's an early-stage service and comes with no uptime guarantee. We may change or discontinue features. If we shut the hosted Service down, we'll give at least 30 days' notice so you can export your data.

8. Security reports

If you find a vulnerability, email support@physicsbase.ai. Please don't access other users' data, and give us reasonable time to fix the issue before disclosing it.

9. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows. That includes warranties of merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the fullest extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Service. That includes actions taken by your agents. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and USD 100.

11. Ending

You can stop using the Service and delete your account at any time. These terms continue to apply to use before that. Sections 4, 9, 10 and 12 survive.

12. Law

These terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law rules.

13. Changes to these terms

We'll post changes here and update the date above. For material changes, we'll email account owners at least 30 days in advance. Continuing to use the Service after that means you accept the new terms.

Contact

support@physicsbase.ai